01
Production Planning
The product specification, quantity, artwork or sample approval and target schedule are confirmed before production is scheduled.
Production, Delivery and Support
Shipping and After-Sales Process
Understand how production timing, shipping requirements, tracking and issue reporting are confirmed for each custom teamwear order.
Production and Shipping Workflow
Production scheduling is confirmed after the design, quantity, size breakdown and project requirements are approved. Shipping method, freight assumptions and delivery timing are confirmed according to the destination and project requirements.
02
Shipping Method Selection
The shipping method is selected according to destination, shipment size, timing and the buyer-confirmed quotation.
03
Destination Confirmation
The delivery address, contact details and any order-specific customs or duties assumptions are confirmed before dispatch.
04
Tracking and Shipment Updates
Shipment details and available carrier tracking are shared after dispatch.
How to Report an Order or Delivery Issue
A report is reviewed against the approved project records. The outcome is confirmed for that project in writing; this page does not create an automatic refund, replacement or compensation policy.
01
Provide the order reference
02
Identify the affected quantity
03
Provide clear photos or videos
04
Provide package labels where relevant
05
Compare the issue with the approved mockup, sample, size chart and packing records
06
Confirm a project-specific resolution in writing